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Enrollment Barriers, Procedural Denials, and Loss of Medicaid Coverage

Enrollment Barriers, Procedural Denials, and Loss of Medicaid Coverage

Recruiting
50 years and older
All
Phase N/A
  • Technical (Original)
  • Simplified (AI rewritten)

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Overview

The goal of this study is to try new outreach methods to improve access to Medicaid for those who lost Medicaid for procedural reasons. The main questions it aims to answer are:

  1. How does a live phone call from a Navigator impact Medicaid enrollment among people who lost Medicaid coverage for procedural reasons?
  2. What is the effectiveness of outreach using a live call rather than a pre-recorded call?

Eligibility

Inclusion Criteria:

  • Eligible for Medicaid
  • Lost Medicaid coverage between June 2024 and November 2025

Exclusion Criteria:

  • Preferring a language other than English, Spanish, or Hmong
  • No working phone number

Study details
    No Medicaid Coverage

NCT06342375

University of Wisconsin, Madison

15 October 2025

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