Overview
The goal of this study is to reduce the inappropriate use of the Emergency Medical System in Bergamo. The main question it aims to answer is: can a Community-Based Primary Health Care Project impact on the use of the Emergency Medical System in Bergamo? Monthly changes in urgent calls to the Emergency Medical System will be analysed.
Eligibility
Inclusion Criteria:
- Urgent Emergency Medical System call
Exclusion Criteria:
- Non-urgent Emergency Medical System call